Mrs. Be Ha, J. P.
Time flies so fast when we are so busy with our work, family and having fun. Another year is over and it seemed like only yesterday that we just celebrated SICMAA’s 35th Anniversary in 2017.
On behalf of SICMAA’s Committee of Management, I would like to thank all of our workers, supporters, advisers, consultants and certainly volunteers. I know every year we thank these special group of people because we would not be where we are today without them, especially the volunteers.
This year a new group of volunteers came forward, worked around the clock and helped SICMAA out of one of our biggest challenge to date. Our computer and information system was compromised and held ransom. Years of work and our client data was compromised and might not have been able to be retrieved. The ransomware held our computer and information systems and unless we paid the said amount, the ransomware would only then release our data.
This was a lesson learnt that it does not matter how big or small an organisation is or whether it is a private, public or charity organisation, even though ransomware does not discriminate, it tends to pick on the smaller organisations because the smaller organisations like SICMAA, does not have the money, nor the capacity or the expertise to prevent and fix the problem adequately in a timely manner.
Luckily for SICMAA we have many friends and volunteers. The volunteers are experts in their fields, namely IT security, and were able to solve the issue, recovered the data and had our computer system up without paying any ransom. The volunteers faced a lot of challenges, work full time but volunteered their time after hours and late into many nights to get us out of trouble.
Many years we thank and dedicate our love and thanks to our volunteers but again, we want to dedicate this year, not just to our group of volunteers, but all the volunteers around the world who give up their time with their families, lent us their knowledge, wisdom and expertise, and their love and compassion to help another human being to make this world a better place to live in.
Thank you for all your support and attending SICMAA’s 2018 AGM. We hope you enjoy this year’s AGM and have a wonderful Christmas and New Year.
Be Ha JP
Springvale Indo-Chinese Mutual Assistance Association
SICMAA’S SERVICES CHART
Dịch vụ Tư Vấn và Hỗ Trợ
Gambling Counsellor: Bic Gresty
Springvale Indochinese Mutual Association Inc (SICMAA) would like to say thank you to the Victorian Responsible Gambling Foundation for ongoing financial and professional support which enables SICMAA continuing assist the Vietnamese community who has negative impact of gambling harm in South-East Melbourne in 2017-2018.
City of Greater Dandenong where is the home for about 16,000 Vietnamese, had lost over $3 billion since the introduction of Electronic Gambling Machines in VIC in 1992. In 2016-17, 118 million was lost in 956 electronic gambling machines (EGMs) in 15 pokies venues in Greater Dandenong. In addition to EGMs loses, it is estimated $150million lost to other legal forms of gambling
Harm of gambling is undeniable. Gambling harm has been caused burden to many Vietnamese families. Harm of Gambling has been impaired Vietnamese gamblers’ finance, personal lives, family relationships, their health and well-being and increased other related issues such as family violence, mental health, substance abuse, crime and imprisonment.
SICMAA committee and Staff has worked extremely hard to establish strong cross-sector collaboration with the Local government, and local service & community service providers to assist the Vietnamese individuals, their families and friends who are affected by the harm of gambling to rebuild their lives, and self-worth through counselling and Support services at SICMA Inc in 2017-2018.
Community development Information session:
Skill training/community education
Celebration and healthy activities:
Outcome has been achieved:
We would like to express our thanks to funding body, stakeholders, and organisations in collaboration to provide the successful counselling and support service to the Vietnamese community
The Victorian Responsible Gambling Foundation
City of Greater Dandenong
Multicultural Women Health Centre
Gamblers’ Help Southern
All Health training
Uniting Victoria and Tasmania
FMC Mediation & Counselling
Child Support Agency (CSA)
Breast Cancer Network
Greater Dandenong Taskforce for Gambling Reform
Ventura bus company
SICMAA’s Committee, Staff and Volunteers
Dịch Vụ Hỗ Trợ Gia Đình
My Dung Nguyen
This program primary focuses on the family’s ability to manage day-to-day living task such as parenting skills, household management, childcare and nurture, child behaviour and the use of support services in the South Eastern region of Melbourne.
The aims of this program are:
-To prevent family violence and child abuse.
-To strengthen family relationships.
-To enhance the safety, confidence, life skills and independence of women.
-To promote family harmony
-To provide emergency relief
The target group I have been working with is Indo-Chinese families that have children under 18 years old living in City of Greater Dandenong, Casey, and Cardinia. The program has received referrals from different sources such as Centrelink, local schools, community agencies, Community health services, and even requests for help by the families themselves. Issues presented by clients vary in many different ways. The most and common issues are:
-Lack of English language skills
-Family breakdown, generation conflicts between parents and children, and between siblings as well as family violence.
-Children have difficulties at school or are at risk of leaving school
-Mental health issues
-Lack of knowledge about existing services and legal system
-Cultural barriers in approaching government agencies and using services
-Marginalisation and isolation from the wider community, cultural shock of living and adapting to new life, lack of support from extended family due to living in Australia
-Lack of knowledge of educational and employment opportunities
-Lack of confidence, low self-esteem due to the above mentioned issues
As an In-home support worker, I have assisted the family to make changes in practical ways and to learn new skills by providing short-term assistance to the family for a time of 6 –8 weeks. Outreach to a family also would be provided at least one a week for 1 to 2 hours. Services have been provided to families to develop strategies for maintaining positive family relations and families with setting boundaries and other parenting skills and at times provide financial and other assistance to families in crisis.
Services are accordingly provided to meet clients’ needs as follows:
-Assisting and encouraging clients to use services available in the South Eastern areas.
-Advocating on behalf of clients in dealing with departments and agencies such as Centrelink, Medicare, Child Support, Australian Taxation Office, schools, Courts, Department of Human Services, Legal Aid Services, Community Health Services, Job Network agencies etc.
-Referring clients to and supporting them at interviews with other services.
-Empowering women to strengthen their confidence, encouraging them to attend English classes and to develop their career path and education.
-Crisis intervention in family violence cases/child abuse, providing short to medium term counselling and ongoing support to women and children, home visiting when necessary.
-Liaising with workers from other agencies to set up a supporting network for women and children.
-Providing positive parenting skill information.
In reviewing the work program, it is proven that this is a vital program that enables me to perform my duties within its framework with limited resources. Besides, this program provides adequately services according to the needs of clients and our community both in case work and community development aspects. The worker also works closely with other in-house programs at SICMAA so we can joint programs/activities which benefit clients and the community as a whole. Consultations have been undertaken immediately with SICMAA’s Management and South East Family Services Group Manager as soon as there is any issues arise in my work. Finally, I would like to take this opportunity to express my sincere thanks to:
-The Program Leader South East Family Services – Uniting
-Emma Louise Lee
-Steve Hunt and & Robyn Rea – South East Family Services – Uniting
-The President of SICMAA – Ms Be Ha J.P
-All staff at SICMAA who support me to fulfill my task.