International Refugee Week


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Merry Christmas & Happy New Year

Christmas background with Merry Christmas and happy new year 201

Christmas background with Merry Christmas and happy new year 2019

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Mrs. Be Ha, J. P.

Dear Friends,

Time flies so fast when we are so busy with our work, family and having fun.  Another year is over and it seemed like only yesterday that we just celebrated SICMAA’s 35th Anniversary in 2017.

On behalf of SICMAA’s Committee of Management, I would like to thank all of our workers, supporters, advisers, consultants and certainly volunteers.  I know every year we thank these special group of people because we would not be where we are today without them, especially the volunteers.

This year a new group of volunteers came forward, worked around the clock and helped SICMAA out of one of our biggest challenge to date.  Our computer and information system was compromised and held ransom.  Years of work and our client data was compromised and might not have been able to be retrieved.  The ransomware held our computer and information systems and unless we paid the said amount, the ransomware would only then release our data.

This was a lesson learnt that it does not matter how big or small an organisation is or whether it is a private, public or charity organisation, even though ransomware does not discriminate, it tends to pick on the smaller organisations because the smaller organisations like SICMAA, does not have the money, nor the capacity or the expertise to prevent and fix the problem adequately in a timely manner.

Luckily for SICMAA we have many friends and volunteers.  The volunteers are experts in their fields, namely IT security, and were able to solve the issue, recovered the data and had our computer system up without paying any ransom.  The volunteers faced a lot of challenges, work full time but volunteered their time after hours and late into many nights to get us out of trouble.

Many years we thank and dedicate our love and thanks to our volunteers but again, we want to dedicate this year, not just to our group of volunteers, but all the volunteers around the world who give up their time with their families, lent us their knowledge, wisdom and expertise, and their love and compassion to help another human being to make this world a better place to live in.

Thank you for all your support and attending SICMAA’s 2018 AGM.  We hope you enjoy this year’s AGM and have a wonderful Christmas and New Year.

Be Ha JP
Springvale Indo-Chinese Mutual Assistance Association


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SICMAA 36th AGM Booklet

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SICMAA 36th AGM Booklet

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SICMAA 36th AGM Booklet


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SICMAA 36th AGM Booklet

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In- language Gambling Counselling and Support services

Dịch vụ Tư Vấn và Hỗ Trợ
Gambling Counsellor: Bic Gresty

Springvale Indochinese Mutual Association Inc (SICMAA) would like to say thank you to the Victorian Responsible Gambling Foundation for ongoing financial and professional support which enables SICMAA continuing assist the Vietnamese community who has negative impact of gambling harm in South-East Melbourne in 2017-2018.

City of Greater Dandenong where is the home for about 16,000 Vietnamese, had lost over $3 billion since the introduction of Electronic Gambling Machines in VIC in 1992. In 2016-17, 118 million was lost in 956 electronic gambling machines (EGMs) in 15 pokies venues in Greater Dandenong. In addition to EGMs loses, it is estimated $150million lost to other legal forms of gambling

Harm of gambling is undeniable. Gambling harm has been caused burden to many Vietnamese families. Harm of Gambling has been impaired Vietnamese gamblers’ finance, personal lives, family relationships, their health and well-being and increased other related issues such as family violence, mental health, substance abuse, crime and imprisonment.

SICMAA committee and Staff has worked extremely hard to establish strong cross-sector collaboration with the Local government, and local service & community service providers to assist the Vietnamese individuals, their families and friends who are affected by the harm of gambling to rebuild their lives, and self-worth through counselling and Support services at SICMA Inc in 2017-2018.

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Counselling service

  • Provide in-language counselling face-to-face, phone, outreach and group counselling to the Vietnamese individuals who are affected by problem gambling from July 2016 to June 2017
  • Implement professional, confidential, cultural appropriate, flexible and free of charge services for Vietnamese people who are affected by gambling harm.
  • Implement a counselling and support program which is based on a holistic assessment by using strategies and tools to identify clients’ issues and needs to minimise the harms and risks of problem gambling.
  • Assist clients to improve their emotional, psychological health and well-being through counselling, therapies, psychoeducation, integrated services, updated information, healthy activities and relevant support network.

Community development Information session:

  • Domestic Violence, services for women and children and Legal aspect (Women only) on 06/07/17 by Multicultural Centre for Women’s Health (22 women)
  • Domestic Violence, men behaviour change, men referral and Legal Aspect (Men only) on 28/07/17 By FMC (20 men)
  • Child support Agency on 04/08/17 by Child Support Agency (37 people)
  • Relationship and sexuality on 11/08/17 By MCWH (33 people)
  • Community feedback on 07/09/17 (26 people)
  • On 29/03/2018: Domestic Violence Focus Group, 10 Vietnamese women, in partnership with MCWH
  • Group interview on 01/06/18 to have feedback to improve services, 35 participants
  • On 14/06/18 presentation at Cambodians Association “Negative Impact of Gambling harm to the residents at Greater Dandenong” 30 participants

Skill training/community education

  • Breast Cancer focus group: Balance Nutrition to enhance general health and prevent the disease on 17/08/17 (10 people)
  • Stroke Awareness Mobility/Transferring/positioning notes by All Health Training (RTO# 22066) on 08/09/17 (17 people)
  • Medication Administration Awareness by All Health Training on 03/11/17 (16 people)
  • Will and Power of Attorney by State Trustee on 06/10/17 (32people)
  • Six-week parenting training “Turning to teen” partnership with Connection from 02/10/17 to 07/12/17 (20 parents)
  • Service Forum “The Effectiveness of working Together” on 26/10/17 at Springvale Town Hall (260 participants)
  • On 01/02/18: Community feedback and light lunch at SICMAA, 32 participants
  • 21/02/18: presentation “Gambling harm in the Vietnamese community” at Greater Dandenong’s Council Forum on Gambling, 60 participants
  • On 02/03/18: training Parkinson disease by All Health Training, 20 participants
  • On 05/04;/18 & 11/04/18 & 12/04/18, three workshops of the dialogue of two generations, which was organised for parent and children to learn about gamming and gamming related to gambling harm, 19 participants
  • On 20/04/18: training “Infection Control” by All Health Training, 23 Vietnamese
  • On 30/04/18: participate in the Greater Dandenong Taskforce for Gambling Reform, 10 members
  • On 04/05/18 Training “Oral Care” by All Health Training, 20 participants

Celebration and healthy activities:

  • Father’s Day Celebration on 01/09/17 (52 people)
  • Questions & Answers and BBQ lunch to raise Responsible Gambling Awareness on 27/10/17 (75 people)
  • Christmas Celebration on 12/12/17 (5 7people)
  • All you pick at Cherry Farm at Sylvan on 15/12/17 (55 people)
  • On 05/01/18, 54 Vietnamese celebrated New Year at China bar Restaurant
  • On 18/01/18: 56 Vietnamese and their families took the trip to Lotus Farm
  • On 25/01/18 56 Vietnamese and their family had picnic Lunch by the beach at Mornington
  • 0n 02/02/18: BBQ to celebrate Lunar New Year at SICMAA, 59 Vietnamese
  • On 17/05/18 Celebrate Mothers’ Day at Peninsula Hot Spring, 32 Participants

Outcome has been achieved:

  • Engage effective strategies to prevent/minimise harm of gambling in the Vietnamese community
  • Enhance the Vietnamese community’s knowledge of gambling risks/harm to avert gambling harm as it will prevent other difficult life issues
  • Enhance Vietnamese Community awareness and information about gambling harm
  • The Vietnamese community has learned to use their spare time to participate in alternative/healthy activities or community education/training instead of gambling
  • Skill up the Vietnamese community to enhance understand all areas of life: health, social & community, legal issues
  • Successful collaborative working with relevant stakeholders, community organisations to learn, share resources and provide integrated services to the Vietnamese community
  • Provide enjoyable and healthy recreations and celebrations to reduce gambling harm, and stigma, increase physical, psychological, well-being, social interact for the Vietnamese Community as well as preventing harm/risks/relapse
  • Successful using public health approach to educate the Vietnamese groups, and community to enhance responsible gambling, balance lifestyle, healthy nutrition, skills and knowledge of social & legal matters to prevent gambling harm, reduce stigma, and other health problems
  • The Vietnamese community has learned how to seek help, access services to prevent harm and crisis

We would like to express our thanks to funding body, stakeholders, and organisations in collaboration to provide the successful counselling and support service to the Vietnamese community

The Victorian Responsible Gambling Foundation

City of Greater Dandenong

Multicultural Women Health Centre

Gamblers’ Help Southern

The Alfred



All Health training

Uniting Victoria and Tasmania

State trustee

FMC Mediation & Counselling

Child Support Agency (CSA)

Breast Cancer Network

Windsor Pharmacy

Greater Dandenong Taskforce for Gambling Reform

Ventura bus company

SICMAA’s Committee, Staff and Volunteers

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South East Family Service

Dịch Vụ Hỗ Trợ Gia Đình
My Dung Nguyen

This program primary focuses on the family’s ability to manage day-to-day living task such as parenting skills, household management, childcare and nurture, child behaviour and the use of support services in the South Eastern region  of Melbourne.

The aims of this program are:

-To prevent family violence and child abuse.

-To strengthen family relationships.

-To enhance the safety, confidence, life skills and independence of women.

-To promote family harmony

-To provide emergency relief

The target group I have been working with is Indo-Chinese families that have children under 18 years old living in City of Greater Dandenong, Casey, and Cardinia. The program has received referrals from different sources such as Centrelink, local schools, community agencies, Community health services, and even requests for help by the families themselves. Issues presented by clients vary in many different ways. The most and common issues are:

-Lack of English language skills

-Court Orders


-Financial problems

-Family breakdown, generation conflicts between parents and children, and between siblings as well as family violence.

-Children have difficulties at school or are at risk of leaving school

-Mental health issues

-Lack of knowledge about existing services and legal system

-Cultural barriers in approaching government agencies and using services

-Marginalisation and isolation from the wider community, cultural shock of living and adapting to new life, lack of support from extended family due to living in Australia

-Lack of knowledge of educational and employment opportunities

-Lack of confidence, low self-esteem due to the above mentioned issues

As an In-home support worker, I have assisted the family to make changes in practical ways and to learn new skills by providing short-term assistance to the family for a time of 6 –8 weeks. Outreach to a family also would be provided at least one a week for 1 to 2 hours. Services have been provided to families to develop strategies for maintaining positive family relations and families with setting boundaries and other parenting skills and at times provide financial and other assistance to families in crisis.

Services are accordingly provided to meet clients’ needs as follows:

-Case management

-Assisting and encouraging clients to use services available in the South Eastern areas.

-Advocating on behalf of clients in dealing with departments and agencies such as Centrelink, Medicare, Child Support, Australian Taxation Office, schools, Courts, Department of Human Services, Legal Aid Services, Community Health Services, Job Network agencies etc.

-Referring clients to and supporting them at interviews with other services.

-Empowering women to strengthen their confidence, encouraging them to attend English classes and to develop their career path and education.

-Crisis intervention in family violence cases/child abuse, providing short to medium term counselling and ongoing support to women and children, home visiting when necessary.

-Liaising with workers from other agencies to set up a supporting network for women and children.

-Parenting skills

-Providing positive parenting skill information.

In reviewing the work program, it is proven that this is a vital program that enables me to perform my duties within its framework with limited resources. Besides, this program provides adequately services according to the needs of clients and our community both in case work and community development aspects. The worker also works closely with other in-house programs at SICMAA so we can joint programs/activities which benefit clients and the community as a whole. Consultations have been undertaken immediately with SICMAA’s Management and South East Family Services Group Manager as soon as there is any issues arise in my work. Finally, I would like to take this opportunity to express my sincere thanks to:

-The Program Leader South East Family Services – Uniting

-Emma Louise Lee

-Steve Hunt and & Robyn Rea – South East Family Services – Uniting

-The President of SICMAA – Ms Be Ha J.P

-All staff at SICMAA who support me to fulfill my task.


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Integrated Family Violence Support Service

Bạo Hành Gia Đình
Chi Lanigan

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